A slow checkout experience will make your customers regret stepping foot in your store. That’s harsh, we know, but true. The entire curated customer experience in your store can be broken in an instant by an unmanned or womanned register, slow line, complicated POS system or an unenthusiastic cashier. It’s… Read More
The key to running an efficient retail business or restaurant is by conducting quality inspections regularly. We cover why inspections are necessary and what benefits they offer in a number of other posts. Overall, they promote and ensure brand compliance, allow more communication and observance between store management and headquarters,… Read More
We all have our favorite brands and we’ve probably been loyal to those brands for years. We follow them on social media, open emails and newsletters, and even sing along to commercial jingles, and we come back to them again and again with renewed excitement. But why? Simply put, it’s… Read More
The convenience store industry is changing rapidly and facing growing challenges. A labor shortage and fight for higher wages is placing huge demand on the industry’s smaller operators to grow sales and create smooth, positive customer experiences so they feel comfortable spending more. Offering the newest products and hitting the… Read More
Managers in today’s retail industry wear many hats. They are product specialists, salesmen and women, marketers, administrators and trainers for new employees. On top of all this, they handle day-to-day operations and keep track of multiple schedules. It sounds overwhelming right? Automation can be the solution to reducing a number… Read More
Invite Friends to Action Card! If you know of a friend, colleague, or acquaintance that you believe would be the perfect candidate for Action Card then I have good news. You have the opportunity to earn a referral bonus of $500 for sharing the word! How it works: … Read More
The new year has come and with it predictions of growth in the convenience store industry. These 5 c-store trends are hot topics for operators and hold massive potential to help you grow in 2020 and beyond. 1. Quality Before Quantity Halfway through the 2010s, the retail and grocery industries… Read More
A successful franchise delivers a consistent brand experience for customers and a clear vision across their franchisee network. Consistency starts with well-defined standards and a strong commitment to ensuring compliance at every level of the company and every franchise location. When a gap opens up between franchisor and franchisee, it… Read More
Over the last few years, convenience stores have evolved to be hubs for quick, easy meals and snacks. When you’re on the go, making multiple stops between restaurants, convenience stores and markets just isn’t an effective use of time. So, many c-stores have added food service to their offerings. Casey’s… Read More
We’re at it again! Our latest release was focused on enhancing the Review process and communications that result from those visits. Here’s an outline of the new additions: Summary Reporting PDF Reporting Indicators Reporting API Summary Reporting PDF The summary report has been refreshed to give the reviewer much more… Read More