A successful franchise delivers a consistent brand experience for customers and a clear vision across their franchisee network. Consistency starts with well-defined standards and a strong commitment to ensuring compliance at every level of the company and every franchise location. When a gap opens up between franchisor and franchisee, it… Read More
Over the last few years, convenience stores have evolved to be hubs for quick, easy meals and snacks. When you’re on the go, making multiple stops between restaurants, convenience stores and markets just isn’t an effective use of time. So, many c-stores have added food service to their offerings. Casey’s… Read More
We’re at it again! Our latest release was focused on enhancing the Review process and communications that result from those visits. Here’s an outline of the new additions: Summary Reporting PDF Reporting Indicators Reporting API Summary Reporting PDF The summary report has been refreshed to give the reviewer much more… Read More
Halloween is one of the largest commercial holidays in the U.S. The National Retail Federation estimates that consumers will spend up to $8.8 billion this year and each person is expected to spend about $86 on average for the holiday. Seasonal retail pop-ups like Spirit Halloween have turned selling holiday-specific… Read More
Some restaurants, mostly national fast-food chains, are making instant payments available to employees as a new option to receive their wages. Where previous payment methods like checks and automatic deposits can take up to two weeks on average to fully disperse a lump sum to workers’ accounts, instant payments allow… Read More
Company culture is the personality of a business. It exemplifies how your employees work and engage with customers. Aspects of company culture include the vision leadership has for the business all the way down to daily operations. These elements can lead to a positive or negative culture. Positive company culture… Read More
You’ve probably heard it at one point or another – Amazon is going to put small businesses out of business. That isn’t true. Consumer purchasing habits have just changed. In-store shopping is still a very significant portion of the retail industry and bringing customers into your store should be a… Read More
Consumers want their favorite brands and purchasing habits at the tips of their fingers – literally. The modern convenience store shopper is likely to have a number of mobile apps on their smart-phones specifically developed to allow price checking, sale and discount updates, and mobile-payment options. Convenience Store News details… Read More
Key performance indicators or KPIs are measurements of data used to track important processes, efficiency, company growth, customer engagement and many other patterns. Every industry has unique KPIs that inform business leaders of the direction their business is moving – positive or negative. KPIs are best utilized to understand whether… Read More
Merriam-Webster defines “convenience” as something that is “designed for quick and easy preparation or use”. Traditionally, for business owners, location has created convenience. The soul of convenience stores is built on their ability to serve people and communities closest to them. Rarely will you find a convenience store plopped in… Read More