Your field team plays a vital role in the success of your organization. They are your eyes and ears in the field, so when their process is outdated, that lag time only increases as information is passed back and forth, up and down the chain. This traditionally, paper-based, “going through… Read More
So simple, yet so powerful; checklists are kind of amazing. Think about it, a checklist is used during every preflight check. Checklists are also used during surgery prep. In fact, one surgeon, Atul Gawande, wrote a book, The Checklist Manifesto: How to Get Things Right. “Gawande argues that one of… Read More
Here, on the blog, we focus on a myriad of topics. We touch on everything from building brand recognition to using emotional intelligence in the workplace. At the heart of it all, our aim is very niche. We want to help business leaders outfit their employees with the right tools,… Read More
In business, we tend to only consider the surface costs of a process, like salaries, new technologies, or easily trackable invoices. When we neglect to consider the cost of poor processes, bad information management, and subpar operations, we are passively letting precious resources continue to go to waste. Field visits… Read More
Last week we discussed rogue franchisees and the potential problems that could arise when a franchisee decides to go off on their own. We also discussed the importance of brand consistency, why consumers depend on it, and why it is smart business. Your business has worked hard to maintain the… Read More
The rogue franchisee might start off as a small annoyance, but this scenario almost always spirals into a much bigger issue that ends in brand inconsistency and loss of customer loyalty. We frequently stress the importance of brand consistency here on the Action Card blog because that is what creates… Read More
In a recent post here on the Action Card blog, we covered the importance of brand consistency. That means especially as you’re growing, remember not to bite off more than you can chew. Because consistency is the goal, be sure there is room to maintain your efforts. If you’ve got… Read More
If you’re a field manager with your nose against the proverbial glass, dreaming of all the ways Action Card will make your life better, this one is for you. Action Card was built to make your life easier and we’re taking it one step further and giving you the information… Read More
We’ve all had that boss, the helicopter of the office, looking over every shoulder. Do you have them in your mind’s eye? We’re willing to bet that even the memory of them is a bit annoying. That being… Read More
Volano’s Rod Smith and Don Stavneak: “Don’t undervalue your product” June 9, 2015 Ryan Pendell Silicon Prairie News In 2007, Rod Smith and Don Stavneak started Volano Software, a custom software development company. In 2012, they developed their first stand-alone product,Steelwool. They learned a lot from the experience. “One of… Read More