Analyzing Franchise Opportunities I worked with a lot of people who were interested in buying and owning a franchise during my days at 1-800-Radiator. In a way I lived vicariously through these people who were at that point in their life where they were ready emotionally and financially to own… Read More
Getting More Out of Action Card I stare at Action Card every day and it is easy for me to forget that our clients have a lot of other things to do with their time. I wanted to make sure that they were getting the most out of the app… Read More
Friday Volano and the Action Card team finished our first week in the Mastercraft building. The space is starting to look like home but needs a few finishing touches yet. The barren walls make for less than ideal acoustics but we made sure that the kegerator was in full working order… Read More
I was researching the best way to set up a client referral program for Action Card yesterday and read an interesting statistic. Over 80% of your clients are willing to refer you to a peer but less then 20% do. It’s well established that customer referrals tend to be the… Read More
I used to teach 6th grade and learned very quickly that the only way to be effective in the classroom was to have control of the class. The way to maintain control was by having clear standards and the discipline to enforce them consistently and equitably. Kids will test your… Read More
Yesterday I had the good fortune of spending a couple of hours with Ryan, a field manager of one of our Action Card clients. Flagship Restaurant group is a local treasure dedicated to the customer experience in their restaurants and they’re growing quickly. I was a customer of theirs long… Read More
This weekend we will be testing our latest Action Card version release, Action Card 2.2. We’re excited about the new features and extremely appreciative of our clients who challenged us to continually innovate and make the app better for them. After testing you’ll get word from me that the newest… Read More
Last week Action Card quietly released the latest version of our field management compliance app. Clients are already enjoying the native app which is available in the Apple Store and Google Play for Android tablets. Version 2.1 added features that will help save more time and ensure that your reviews… Read More
Of the many catchphrases born from our technological revolution, “going paperless” is one that comes up frequently in business. Operations managers looking for more efficient workflow processes and increased visibility into the status of work always look for ways to reduce the hard copy. Recently Katherine Gustafson with Quickbooks wrote… Read More
Recently Action Card held a conference call with wireless retail dealers in the Sprint dealer channel. The topic of the discussion was regional store visits. The challenge many dealers face is ensuring that their regional and district field managers are affecting positive change in the stores. We had tenured… Read More