Volano Software’ mobile compliance review app Action Card received honorable mention in the Silicon Prairie News among some very esteemed technology-focused entrepreneurs. Read more here… Story lines: Nebraska Ecosystem Builds Talent Muscle, Gets Moving.
Customer oriented sales organizations should always know what their customers think about their products and service. The ultimate measure of a happy customer is whether or not they would recommend you to a friend. If you ask your customers what they think of you, your questions (which should not exceed… Read More
Action Card helps wireless dealers better manage consistency at their stores. When customers expect and receive good service in clean stores every time, they come back. Wireless retail dealers understand the lifetime value of a customer and the revenue that they drive. Whether it’s merchandising, customer service, branding, financials and… Read More
The Omaha World Herald wrote a nice piece on some of the local clients benefiting from Action Card. Companies in diverse industries have a common challenge in managing best practices and brand standards across their network. We are proud of the value our app brings to business owners and field… Read More
The term “compliance” gets a bad rap. Immediately the term suggests rules, regulations, inspections, audits and punitive outcomes for those outside of the rules. We immediately think of the financial industry or maybe the manufacturing sector and health and safety compliance. Rarely do we correlate compliance to customer satisfaction. This… Read More
Franchisors in the U.S. have historically enjoyed a relatively high degree of legal runway from which to operate and grow their franchise network. According to Goldstein Law Group, franchises have legal responsibilities and most franchise agreements clearly outline the respective duties of the franchisors and franchisee. Those duties for which… Read More
This week I read an interesting piece by Andy Zinga in the Harvard Business Review titled “A Social Brain Is a Smarter Brain.” . As an unrepentant extrovert, the title was immediately validating. The author asserts that social interaction is not only good for maintaining higher level mental functioning, but in… Read More
Nobody likes to be audited, inspected or reviewed for compliance. But the franchise model requires that owners follow the brand standards outlined in the franchise operations manual. The only way to ensure that franchisees are following your best practices is to visit them. However, for many of your franchisees, that… Read More
What is a Social Enterprise? I recently read an interesting blog by the Harvard Business Review “Where Are the Ray Krocs of the Social Sector?” The writer suggests the role the franchises model can play in solving social challenges is profound and should be explored. Having recently become aware of… Read More
Measure the Satisfaction of Your Clients Action Card released its latest version today and we’re proud of the enhancements. Many of our clients had previously audited their franchisees for compliance on paper. This was a labor intensive process that require dual data entry and lacked transparency. It also made the… Read More