Compliance Inspections I met recently with a restaurant management group who had four brands under them that they were developing. Their growth strategy is conservative, preferring to run fewer but profitable restaurants with a focus on superior service at all of their locations. They will likely be at 30 restaurants… Read More
Action Card’s Kelly Grace discusses his experience supporting franchisees in the field with CEO of YOSM, Emma Munro. .
Effective Field Visits: 6 Ways to Maximize Profitability Several months ago I came across Greg Nathan’s blog on improving the effectiveness of franchise field visits. Right away I was interested by the simple fact that he did not refer to the visits as “site inspections” or “compliance inspections” or,… Read More
The Difference Between a Review and an Audit. We’re still refining the elevator pitch for Action Card. The simplest way to describe the mobile app is to call it an audit tool or mobile inspection app. Our clients use it evaluate whether or not their stores, franchises, departments and people… Read More
Launching Saas Product Launching and selling software product has been challenging and fun. When you’ve developed a nice tool that solves a specific problem for a defined group of people, getting clients up and running is a rush. Our mobile compliance app Action Card has been a great experience. We knew we had… Read More
Volano Solutions’ mobile compliance review app Action Card received honorable mention in the Silicon Prairie News among some very esteemed technology-focused entrepreneurs. Read more here… Story lines: Nebraska Ecosystem Builds Talent Muscle, Gets Moving.
Customer oriented sales organizations should always know what their customers think about their products and service. The ultimate measure of a happy customer is whether or not they would recommend you to a friend. If you ask your customers what they think of you, your questions (which should not exceed… Read More
Action Card helps wireless dealers better manage consistency at their stores. When customers expect and receive good service in clean stores every time, they come back. Wireless retail dealers understand the lifetime value of a customer and the revenue that they drive. Whether it’s merchandising, customer service, branding, financials and… Read More
The Omaha World Herald wrote a nice piece on some of the local clients benefiting from Action Card. Companies in diverse industries have a common challenge in managing best practices and brand standards across their network. We are proud of the value our app brings to business owners and field… Read More
The term “compliance” gets a bad rap. Immediately the term suggests rules, regulations, inspections, audits and punitive outcomes for those outside of the rules. We immediately think of the financial industry or maybe the manufacturing sector and health and safety compliance. Rarely do we correlate compliance to customer satisfaction. This… Read More