Franchisors in the U.S. have historically enjoyed a relatively high degree of legal runway from which to operate and grow their franchise network. According to Goldstein Law Group, franchises have legal responsibilities and most franchise agreements clearly outline the respective duties of the franchisors and franchisee. Those duties for which… Read More
This week I read an interesting piece by Andy Zinga in the Harvard Business Review titled “A Social Brain Is a Smarter Brain.” . As an unrepentant extrovert, the title was immediately validating. The author asserts that social interaction is not only good for maintaining higher level mental functioning, but in… Read More
Nobody likes to be audited, inspected or reviewed for compliance. But the franchise model requires that owners follow the brand standards outlined in the franchise operations manual. The only way to ensure that franchisees are following your best practices is to visit them. However, for many of your franchisees, that… Read More
What is a Social Enterprise? I recently read an interesting blog by the Harvard Business Review “Where Are the Ray Krocs of the Social Sector?” The writer suggests the role the franchises model can play in solving social challenges is profound and should be explored. Having recently become aware of… Read More
Measure the Satisfaction of Your Clients Action Card released its latest version today and we’re proud of the enhancements. Many of our clients had previously audited their franchisees for compliance on paper. This was a labor intensive process that require dual data entry and lacked transparency. It also made the… Read More
People in the franchise industry seem to be on one side or the other regarding the question of whether or not franchisees are entrepreneurs. This is actually an important question because it factors into how franchisees are recruited and selected. Franchisors have puzzled over the ideal owners to represent their… Read More
Omaha’s technology darling Silicon Prairie News featured Action Card in a recent publication. Read about Action Card and franchise companies. Our combined expertise in the franchise brand space and our second-to-none technology team created the perfect synergy and some pretty iconic brands realized efficiency and revenue opportunities through better standards… Read More
Don’t Audit Your Owners The relationship between franchisor and franchisee is often referred to in parent-child terms. Though this may be technically true, a better description might be a true partnership. Franchisors spend a lot of time and money recruiting the kinds of owners who will best represent and protect… Read More
Today I read a thoughtful blog by Greg Nathan on how to improve franchise field visits. Many of you are probably familiar with Greg’s work and his thought leadership for The Franchise Relationship Institute. His blog lists specific tips that would be good to cover with your field personnel. The… Read More
Download Action Card’s white paper on how franchises can improve and manage consistent brand protection and still maintain strong franchisee relations. Brand Protection.