This month Action Card’s Kelly Grace was asked his opinion on how to make effective site visits in the franchise industry. Read the article here. Our good friend Mary Ann O’Connell, CFE of FranWise wrote a wonderfully informative piece and has the experience and knowledge to back it up. Visiting… Read More
Ripely’s Entertainment, one of Action Card’s early adopters, was featured recently in PR Web. We’re proud of our partnership with Ripley’s Believe it or Not and look forward to a long-term relationship. They understand that consistency drives customer satisfaction and customer promotion..
Action Card Franchise Industry Survey Reveals Massive Gap Between Customer Experience Expectation and Execution A recent Action Card franchise industry survey revealed that nearly 40 percent of franchisees were not delivering consistent customer experiences across locations and touch points, yet 100 percent of franchisors consider consistency across their organization… Read More