There’s a version of “compliant” that looks great on paper and falls apart the moment a guest walks through the door. You know the one. The location submits a checklist with every box ticked, the scores come back clean, and you move on. Then a customer posts a photo online,… Read More
Godfather’s Pizza, a national pizza franchise headquartered in Omaha, NE, has a simple mission: to deliver exceptional pizza that brings people together. Over the last 50 years, the business has grown to well over 3,000 locations nationwide. Around 2013, Godfather’s Pizza embarked on a digital transformation journey with ActionCard, a… Read More
The convenience store industry is changing rapidly and facing growing challenges. A labor shortage and fight for higher wages is placing huge demand on the industry’s smaller operators to grow sales and create smooth, positive customer experiences so they feel comfortable spending more. Offering the newest products and hitting the… Read More
The new year has come and with it predictions of growth in the convenience store industry. These 5 c-store trends are hot topics for operators and hold massive potential to help you grow in 2020 and beyond. 1. Quality Before Quantity Halfway through the 2010s, the retail and grocery industries… Read More
Merriam-Webster defines “convenience” as something that is “designed for quick and easy preparation or use”. Traditionally, for business owners, location has created convenience. The soul of convenience stores is built on their ability to serve people and communities closest to them. Rarely will you find a convenience store plopped in… Read More
Action Card believes in the power of a checklist. We’ve created a number of articles discussing why we think a well-thought out, simple checklist can be a powerful tool for your business. Keeping track of daily operations with a checklist improves the effectiveness of your team and the efficiency of… Read More
Mobility is all around us, every second of the day. Try to think of the last time you were without a cell phone, tablet or laptop. Can you even think of a time within the last six months? And while most of us have a love-hate relationship with our devices,… Read More
We realize that if you’re considering changing your field visit process from the traditional pen and paper system, you’re going to have a few questions. It can be a very daunting prospect to switch up a process or practice. Being the “idea person” is one thing, being the one who… Read More
So far on the Action Card blog, we’ve covered keeping your convenience store customers coming back and what factors entice customer loyalty in a smart device retail store. Now, it’s time for the coffee houses out there! There are plenty of places to grab a cup of joe, so what… Read More
You know protecting your brand is essential. You know consistency with your brand is vital. You know that brand experience is your make or break with customers and clients. So: how do you get this army behind you to jump on board? One person can’t do it. A leadership team… Read More