4 Ways to Make Checking Out A Breeze

A slow checkout experience will make your customers regret stepping foot in your store. That’s harsh, we know, but true. The entire curated customer experience in your store can be broken in an instant by an unmanned or womanned register, slow line, complicated POS system or an unenthusiastic cashier. It’s… Read More

Common Inspections to Protect Your Store Operations

The key to running an efficient retail business or restaurant is by conducting quality inspections regularly. We cover why inspections are necessary and what benefits they offer in a number of other posts. Overall, they promote and ensure brand compliance, allow more communication and observance between store management and headquarters,… Read More

Why it’s time to embrace technology in your c-store

The convenience store industry is changing rapidly and facing growing challenges. A labor shortage and fight for higher wages is placing huge demand on the industry’s smaller operators to grow sales and create smooth, positive customer experiences so they feel comfortable spending more.  Offering the newest products and hitting the… Read More

Practices Your Business Should Automate in 2020

Managers in today’s retail industry wear many hats. They are product specialists, salesmen and women, marketers, administrators and trainers for new employees. On top of all this, they handle day-to-day operations and keep track of multiple schedules. It sounds overwhelming right? Automation can be the solution to reducing a number… Read More

5 Convenience Store Trends to follow in 2020

The new year has come and with it predictions of growth in the convenience store industry. These 5 c-store trends are hot topics for operators and hold massive potential to help you grow in 2020 and beyond.   1. Quality Before Quantity Halfway through the 2010s, the retail and grocery industries… Read More

7 Ways to Nail Down Franchise Compliance

A successful franchise delivers a consistent brand experience for customers and a clear vision across their franchisee network. Consistency starts with well-defined standards and a strong commitment to ensuring compliance at every level of the company and every franchise location.  When a gap opens up between franchisor and franchisee, it… Read More

Is Instant Pay for Employees a Positive or Negative to Restaurants?

Some restaurants, mostly national fast-food chains, are making instant payments available to employees as a new option to receive their wages.  Where previous payment methods like checks and automatic deposits can take up to two weeks on average to fully disperse a lump sum to workers’ accounts, instant payments allow… Read More

Why Creating & Maintaining Positive Culture is Important to Successful Franchising

Company culture is the personality of a business. It exemplifies how your employees work and engage with customers. Aspects of company culture include the vision leadership has for the business all the way down to daily operations. These elements can lead to a positive or negative culture.  Positive company culture… Read More

How Retailers Can Increase Foot Traffic

You’ve probably heard it at one point or another – Amazon is going to put small businesses out of business. That isn’t true. Consumer purchasing habits have just changed. In-store shopping is still a very significant portion of the retail industry and bringing customers into your store should be a… Read More

Loyalty Programs – No Longer Just a Coupon

Consumers want their favorite brands and purchasing habits at the tips of their fingers – literally. The modern convenience store shopper is likely to have a number of mobile apps on their smart-phones specifically developed to allow price checking, sale and discount updates, and mobile-payment options. Convenience Store News details… Read More