‘Tis the Season to…Prevent Shoplifting

Loss prevention is something every brick and mortar faces, especially during the holidays. In fact, shoplifting is a $6 billion problem for retailers. This is the time of year that business owners have to be able to lean on their staff. Retail Expert Francesca Nicasio claims that employees are indeed… Read More

10 Quotes About the Customer Experience From the Pros

It’s no secret that here at Action Card we obsess over the customer experience. We are constantly researching what makes a great customer experience, how to offer it most efficiently, and how to stay on the cutting edge.   Your company likely has someone in charge of marketing, and someone… Read More

How to Keep Your Field Team Happy and More Efficient While On the Road

“Happy” and “More Efficient” seem like two different topics, right? Well, after years in the field management arena, we’ve found that these two things have several ties. The efficiency of processes and communications go really far in mitigating employee disengagement, frustration in the field, and discouragement caused by ineffective processes…. Read More

Why Do Consumers Choose and Stay with a C-Store?

There is no lack of c-stores in our cities and along our highways. Consumers have the luxury of choosing from a couple, if not several c-stores with each daily commute. So what makes them cross the street to go to one or drive past the other?   Let’s take a… Read More